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FAQ
Why Come to Yalla Automotive?
We pay the highest commission on each individual claim.
Who can use Yalla Automotive’s services?
Our services are available to anyone who has been involved in a non-fault accident, including private motorists, PCO drivers, taxi operators, and delivery professionals.
What types of vehicles do you provide as replacements?
We offer a range of replacement vehicles, including motorcycles such as the Yamaha Nmax and Honda PCX, as well as cars suited for private and commercial use.
How soon can I get a replacement vehicle?
In most cases, we can provide a replacement vehicle within 24 hours of claim approval.
Do I have to pay anything upfront?
No, there are no upfront costs. We recover all expenses from the at-fault party’s insurer.
What should I do immediately after a non-fault accident?
Ensure your safety first, collect evidence such as photos and witness details, then contact Yalla Automotive as soon as possible to begin the claims process.
How does Yalla Automotive handle my insurance claim?
We manage the entire claims process on your behalf, including paperwork, liaising with insurers, and recovering costs from the at-fault party’s insurer.
Can I keep the replacement vehicle until my car or bike is repaired?
Yes, you can use the replacement vehicle until your own vehicle is fully repaired and ready for collection.
What if my vehicle is declared a total loss?
If your vehicle is written off, we will assist in securing a settlement from the at-fault insurer and allow you to keep the replacement vehicle for an agreed period while you find a new one.
How do I start my claim?
Simply contact us via phone, email, or our online form, and our team will guide you through the process. Start A Claim Now